Terms and Conditions – APC Cleaning Service
Payments:
Credit card: Details are to be provided to lock in the booking. A hold of the amount of service will be made 48 hours prior to the service, and charges will be made after the services have been rendered.
Zelle payments: 50% of the total payment is required upon booking. The remaining 50% is due upon completion of the cleaning service.
Any other payment methods will be discussed directly with management.
Service Duration:
APC Cleaning Service reserves the right to adjust the number of hours required to complete a job properly if deemed necessary. If a job requires more time it would be the clients discretion to add time needed to complete the job it will incur additional fees.
Cancellations and Rescheduling:
Cancellations must be made at least 48 hours in advance.
Late cancellations may result in a cancellation fee of $50.
Liability:
APC Cleaning Service is not responsible for pre-existing damages.
Any concerns must be reported within 24 hours after service completion.
Customer Satisfaction:
We offer a 100% guarantee. If there are areas missed, we will be more than happy to do a re-clean of the missed areas without any additional charges.
We strive for complete satisfaction and welcome feedback to continuously improve our services.
Pricing:Prices are based on an hourly rate. If additional time is added, additional man hours will be at your approval.
Services We Do Not Offer:
Replaceable Blind Cleaning (the low-cost white ones), unless it’s 1-inch thick blinds.
Shopping & Errands
Pick Up, Moving, or Remove Clutter (5 or more items in any given area, i.e., Books, Boxes, Mail, Papers, Clothes, etc.)
Exterior Windows and High Reaching Windows
Heavy Lifting over 25 lbs. (Insurance Requirements)Cleaning of Bodily fluids, mold, toys, pet waste, or other biohazards (we do clean minor areas in bathrooms)Step higher than three steps on a ladder (Insurance Requirements)
Thank you for choosing APC Cleaning Service. We value your trust and look forward to serving you.